About CrazyCatz

CrazyCatz was incorporated to exploit the very latest developments in Artificial Intelligence to realize the vision of “Agents where people don’t need to be”. Specifically, despite the founders extensive experience in building multiple waves of market defining innovations in IT and SecOps, there is still a wasteful use of human resources performing repetitive and low impact knowledge work. These people need liberating to free them from drudgery and CrazyCatz will pioneer this change.

We will build a series of unique foundational models, some based upon learning the patterns and sequences in machine data, to drive a leading edge agent first platform. Replacing SIEM/SOAR and XDR by the revolutionary combination of AIDR (AI Detection & Response) for SecOps and a novel Generative AIOps platform, we will bring to market the world’s first XOps platform. Humans will only ever be pulled into the loop to oversee the army of agents that will secure and assure the most sensitive and critical digital infrastructures. This represents a $50 billion market worldwide, and the opportunity with a unique US & UAE capital strategy, to build the fifth essential AI property.

We are seeking talented experts keen to join the next wave of AI first engineering and help us build a future genuinely free of toil.

Position Summary

The Chief Design Officer is responsible for defining and leading the end-to-end user experience strategy for CrazyCatz. Reporting to both the Chief Executive Officer and Chief Product Officer, this leader will oversee product design, user experience, user research, design systems, and brand experience across all products and customer touchpoints.

This role is ideal for a visionary design leader who has experience creating category-defining enterprise software products and translating highly complex technical capabilities into intuitive, elegant user experiences.

The successful candidate will help shape how customers interact with autonomous agents, AI-driven workflows, and next-generation operational intelligence platforms, creating experiences that build trust, confidence, and adoption at enterprise scale.

Key Responsibilities

Design Strategy & Vision

• Define and execute the company’s design vision across products, platforms, and customer experiences.

• Establish design principles that align with company strategy, customer needs, and market opportunities.

• Create a cohesive user experience across all product offerings and customer touchpoints.

• Ensure design is a strategic differentiator for the organization.

Product Experience Design

• Lead the design of intuitive and scalable experiences for AI-powered products and autonomous agent workflows.

• Translate complex technical capabilities into simple, elegant, and highly usable interfaces.

• Drive user-centered design practices throughout the product development lifecycle.

• Partner closely with Product, Engineering, and Research teams to deliver exceptional customer experiences.

User Research & Insights

• Build and lead a robust user research function.

• Develop deep understanding of customer needs, workflows, pain points, and adoption challenges.

• Use quantitative and qualitative insights to inform product and design decisions.

• Establish customer feedback loops that continuously improve the product experience.

Design Systems & Scalability

• Create and maintain a scalable enterprise-grade design system.

• Establish standards, frameworks, and processes that ensure consistency across products.

• Drive efficiency and quality throughout the design and development process.

• Ensure accessibility, usability, and responsiveness are embedded into all experiences.

Brand & Customer Experience

• Partner with Marketing and Product leadership to establish and evolve the CrazyCatz brand experience.

• Ensure consistency across product design, customer communications, web experiences, and market-facing assets.

• Build a design-led culture focused on customer outcomes and product excellence.

• Help position CrazyCatz as a category leader through exceptional product experiences.

Team Leadership

• Recruit, mentor, and develop a world-class design organization.

• Foster a culture of creativity, innovation, collaboration, and accountability.

• Establish career development frameworks and design leadership capabilities.

• Build a team capable of supporting rapid growth and product expansion.

Qualifications

Required Experience

• 12+ years of progressive experience in product design, UX, interaction design, or design leadership.

• Experience designing enterprise software, SaaS, cybersecurity, AI, or technology products.

• Proven success building and leading high-performing design organizations.

• Strong portfolio demonstrating exceptional user-centered design and business impact.

• Experience developing design systems and scaling design practices across growing organizations.

• Ability to communicate design concepts effectively to executives, engineers, customers, and investors.

Preferred Experience

• Experience designing AI-powered products, machine learning applications, or autonomous workflows.

• Background in cybersecurity, observability, cloud infrastructure, developer tools, or enterprise technology.

• Experience within high-growth startup or scale-up environments.

• Familiarity with agentic AI, conversational interfaces, and emerging human-AI interaction models.

• Experience supporting enterprise and Fortune 500 customer environments.

Leadership Competencies

• Customer Obsession

• Design Excellence

• Strategic Thinking

• Innovation Leadership

• Systems Thinking

• Storytelling & Communication

• Cross-Functional Collaboration

• Talent Development

• Creativity & Curiosity

• Decision Making Under Ambiguity

Success Measures

During the first 12 months, the Chief Design Officer will:

• Establish the company’s design vision and operating framework.

• Create a scalable design system supporting all product initiatives.

• Improve product usability, adoption, and customer satisfaction metrics.

• Build a high-performing design organization capable of supporting rapid growth.

• Develop differentiated experiences for AI-powered operations and autonomous agent workflows.

• Position design as a strategic competitive advantage for CrazyCatz.

Reporting Relationship

Reports to: Chief Executive Officer and Chief Product Officer

Location: Remote / Hybrid

Compensation: Competitive salary, bonus, and equity participation.